Returns & Refunds Policy

At Sacred Dhaga, we take pride in providing high-quality, made-to-order T-shirts. Since each item is custom-printed specifically for you, we have a strict but fair return and refund policy. Please read the details below before making a purchase.

1. Return Policy

  • Can I return my order?
    We do not accept returns for:
    Change of mind
    Incorrect size selection (Please refer to the size chart before ordering)
    Color preference
    Minor variations in design placement or color (due to different screen displays)

  • We only accept returns in case of:
    Damaged items (torn, stained, defective)
    Incorrect items (wrong size or design sent)

  • Timeframe for Returns
    > You must request a return within 48 hours of delivery.
    > The item must be unused, unwashed, and in its original condition with tags (if applicable).

  • How to Request a Return?
    1️⃣ Email us at orders@sacreddhaga.com with: Order number & Clear photos of the issue (damage, incorrect item)
    2️⃣ Once approved, we will send you a return shipping address.
    3️⃣ You must ship the item back within 5 days of approval.

  • Return shipping cost: Customers are responsible for the return shipping costs unless the item is defective or incorrect.

2. Refund Policy

  • When do we issue refunds?
    Refunds are only issued in the following cases:
    ✔️ Item is lost in transit (not delivered within 30 days)
    ✔️ Item is damaged or incorrect, and we cannot provide a replacement

  • No refunds are issued for:
    ❌ Size or color preferences
    ❌ Orders canceled after production starts
    ❌ Delayed shipping due to courier issues

  • Refund Process
    > If approved, refunds will be processed within 5-7 business days.
    > The amount will be credited to the original payment method.
    If you don’t receive your refund, check with your bank first before contacting us.

3. Exchange Policy

  • Since each T-shirt is made-to-order, we do not offer size exchanges.
  • If you receive an incorrect or damaged item, we will send a replacement at no extra cost.

4. Contact Us

For any return or refund-related queries, contact us at:
📧 Email: orders@sacreddhaga.com
📞 WhatsApp: +91 9930063183

We appreciate your understanding and support! 🚀👕